Horizon Patong Beach Resort & Spa

Room fixtures in bad condition. Rip off regarding keys, told at Checkin we had to pay exorbanent price for door & safe key if lost. Never heard of this before. They were $5 cheqp lock keys. The safe key disappeared from our Room, the first time we left the Room. I presume this is a Staff Scam.

If self-drive, turn right after out from airport. Hotel is along Patong Beach. Beach is across the road, from the hotel. But the road leading to the hotel itself not easy to find. Travel towards Jungceylon shopping centre. Keep right. Look out for the big HOT INDIAN CURRY signboard on the right-hand side, and then turn right(self-drive), and drive all the way in. Hotel carpark is behind, abt 2-3mins walk from the hotel. Have security guards.

Many F & B outlets around and outside the hotel. Minimarts outside hotel, within walking distance. Hotel outside surrounding not very conducive for families. Not very advisable to walk/travel alone, especially at night. Hotel condition is fair. So are the facilities. The Family Room is quite spacious and clean, other than that nothing too fantastic. 2 1.5m deep swimming pools, and a children's pool. Generally, the hotel staffs are friendly, and quite efficient. Except, this Thai Asst Captain at the Baluchi Restaurant(where breakfast is served) shows no professionalism. She choses to smile only at specific category of guests, and project an unhappy face and attitude, towards the Asians. Our stay still considered quite pleasant. Not really value for money, but will go back there if can't book other better hotels.

The Horizon gives you excellent service. I was really impressed! Beeing a frequent traveller in Thailand I still felt that the accomodations did not live up to my expectations. The bulding I lived in was a bit old, the rooms were big, but not very nice and due to the price I was paying I would have chosen differently if I could chose over again.