Orchard Parade Hotel by Far East Hospitality

The hotel location is excellent. However, for the price that it charges I expected better service and standard of cleanliness. My booking very clearly specified a request for a baby cot for my infant son, so it should not have come as a surprise. There was no baby cot in the room when we checked in and I had to remind the hotel of my request. It took the hotel over 2 hours to find and provide a cot, and when the cot finally came it had a broken frame.

Also, the grout in the bathroom tiles was mouldy in places which was not what I would have expected of a hotel of this standard. The drainage in the bath/shower was also very slow, suggesting blockage and poor maintenance.

Overall the stay was pleasant and I would return, but I think the hotel could do more to improve its standards to make guest experience a better one.

Good team working in the hotel. Very nice and more welcoming staf. My thanks and apprecaition to your team. Looking forward in coming back and satying you`ll