Red Rock Hotel Penang with cutting-edge technologies air-conditioning system with full temperature control build in all guest rooms, Attached bathroom with Jacuzzi pool, Long Bath or Standing shower.
I will never recommend this hotel to anyone! The security is very bad. I was a victim of snatch theft in the hotel parking lot itself!! There were a few ppl when the incident happened, and no one bothers to help! I asked the hotel staffs to call the police but they failed to do that immediately. Instead I was asked to go to the police station on my own. The location is not safe, I was informed that snatch theft in that area is nothing new. Due to the crime, I had to extend my stay so that I could make necessary arrangement, and the hotel asked me to pay for the room. Shouldn't they be responsible for the bad security in the first place ?? The receptionists are not that friendly either!
2.5
I will never recommend this hotel to anyone! The security is very bad. I was a victim of snatch theft in the hotel parking lot itself!! There were a few ppl when the incident happened, and no one bothers to help! I asked the hotel staffs to call the police but they failed to do that immediately. Instead I was asked to go to the police station on my own. The location is not safe, I was informed that snatch theft in that area is nothing new. Due to the crime, I had to extend my stay so that I could make necessary arrangement, and the hotel asked me to pay for the room. Shouldn't they be responsible for the bad security in the first place ?? The receptionists are not that friendly either!
4.0
Very nice and clean rooms and very good service. The breakfast was very good and we enjoyed the swimmingpool.