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4.6 / 5
This is a great hotel, and they've improved a few things, from very good to excellent. They now have a high tea on the Rasa side, which is even better... See all 162 verified guest reviews
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About the Hotel
Hotel Facilities
Divided into two wings (with a separate driveway and entrance for each), the five-star Shangri-La Rasa Sayang Resort and Spa is a pretty impressive property spread out across 30 acres along the famous Batu Ferringgi beach. The whole hotel has been fitted out in traditional Minangkabau style - in fact, in line with this, the hotel hosts a time-honoured Malay musical performance every Friday outside its Garden Wing lobby. We love the five-storey Rasa Wing: built in 1973, it has an exclusive feel, offering guests little extras such as afternoon tea, all day cocktails and evening canapes. This side of the hotel is home to Ferringgi Grill, an award-winning, fine-dining restaurant, plus the property also plays host to five other restaurants and bars. Contributing to the hotels all-inclusive feel, guests also have access to four other food and drink venues at the four-star Golden Sands Resort by Shangri-La next door. Other on site facilities at Shangri-La Rasa Sayang Resort and Spa include an on site spa, three swimming pools, tennis courts, a nine-hole golf course and a fitness studio with aerobics and dance classes.

All in all there are 304 rooms available, ranging in size from 42sqm to 242sqm: 115 in the Rasa Wing and 189 in the eight-storey Garden Wing. All rooms feature traditional five-star hotel amenities as well as special touches like a pillow menu and full toiletries in select units. Meanwhile, high tech conveniences such as a flat-screen TV, DVD player and free Wi-Fi keep guests plugged into the 21st century. Uninterrupted views from all rooms are of the hills or the seaside but though the ocean is near, you will not hear the roar of crashing waves as the propertys verdant greenery stifle the sounds, allowing a hushed, serene atmosphere to permeate the place. We love the romantic 119sqm Rasa Premier Suite - perfect for couples, there is a sprawling wooden balcony, complete with a soaking tub fit for two.

Rasa Wing rooms offer you all of the following benefits:

On arrival and departure, our Guest Relations Officer will personally escort you to the lobby in the Rasa Wing, where your documentation procedures will be professionally handled
Welcome local drinks for all guests upon arrival
All Rasa Wing rooms include an executive-sized writing desk, separate lavish bath tub with walk-in shower and marble bathrooms
Breakfast at Feringgi Grill from 7am to 10.30am
The Rasa Wing Lounge provides a wide selection of magazines and books for your enjoyment
Complimentary non-alcoholic beverages in the Rasa Wing Lounge from 7am - 11pm
Complimentary afternoon tea with delicious pastries, sandwiches and cakes daily from 3pm to 4pm
Complimentary cocktails with pre-dinner canapés from 5.30pm to 7pm daily at the Rasa Wing Lounge (charges are applicable to invited non-Rasa Wing guests)
A concierge will handle all onward travel and hotel reservations to shopping and entertainment venues
Complimentary shoeshine services
Complimentary Wi-Fi

This Hotel is recommended for: >> Families, >> Beach Lovers, >> Business Travelers

What we loved:
- 10,300sqft Adventure Zone Family Entertainment Centre just next door, open 10:00 - 19:00
- Rasa Wing guests are entitled to private breakfast at the Ferringgi Grill, afternoon tea, all day cocktails and evening canapés
- Three swimming pools - one is exclusively for Rasa Wing guests with free flow of soft drinks and a kids-free zone
- Traditional Malay musical performance every Friday
- Yoga and tai chi classes in the morning on the hotels well-manicured lawns
- Cooking classes at the Spice Market restaurant
- Six restaurants and bars, including the award-winning Ferringgi Grill, a fine-dining restaurant

What you should know:
- Free two-way shuttle to Georgetown
- Free Wi-Fi throughout the hotel
- Spa with 11 treatment rooms (three for couples)
- Ballroom fits 320 people and there are 14 meeting rooms available
- By-the-hour babysitting services available
- Nine-hole golf course
- On demand laptop and DVDs available for Rasa Wing guests


1) Compulsory New Year’s Eve Countdown Party at Ballroom (2015)
Room rates booked over the New Years Eve period is inclusive of compulsory New Year’s Eve Countdown Party at Pelangi Ballroom on 31 December 2015 charged at an additional MYR 365++ per person. Children under 6 years of age is complimentary and children aged from 6 to11 years of age will be charged at 50% discount. Rate is inclusive of entertainment, free flow of sparkling wine plus standard alcoholic and non-alcoholic beverages.


Hotel Policy : Effective 01 June 2014, the City Council of Penang will be imposing a Local Council Tax of MYR3.00 per room per night payable directly to the hotel upon check-in.


Local Government Fee and Goods and Services Tax (GST)

The Penang State Government has implemented a mandatory Local Government Fee of MYR 3 per occupied room per night for hotel accommodation which became effective on 1 June 2014.

Starting from 1 April 2015, the Malaysian government will implement additional Goods and Service Tax (GST). All room rates shall be payable in the Ringgit Malaysian currency unit and are subject to 10% service charge plus 6% GST (Goods and Services Tax) thereon.
  • Beachfront
  • Restaurant
  • Tour Desk
  • Conference Facilities
  • Fitness Centre
  • Golf
  • Tennis Court
  • Laundry
  • Babysitting
  • Banquet Facilities
  • Bar/Pub/Lounge
  • Beauty Salon/Barber
  • Doctor on Site
  • Facilities for Disabled
  • Room Services
  • Non-smoking Rooms
  • Shopping
  • Airport Transfers
  • Room with Balcony
  • Spa
  • Sea View Rooms
  • Children Pool
  • Coffee Shop
  • Swimming Pool
  • Tourist Site
  • WiFi Internet
  • Foreign Exchange
  • Medical Service
  • Parking
  • Car Rental
  • Safety Box
  • Limousine Service

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