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Sheraton Imperial Kuala Lumpur

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4.5
out of 5 from 80 reviews. Read reviews

In the heart of downtown Kuala Lumpur, the capital and the countrys most important cultural and commercial hub, Sheraton Imperial Kuala Lumpur Hotel is an urban oasis for both business and leisure travelers seeking the true Malaysian experience in the local heritage and impeccable service.Sheraton Imperial Kuala Lumpur Hotels 452-square-foot Deluxe Room presents a warm and welcoming glow as soon as you enter. Featuring Indian silk linens, 300-thread count bed sheets and feather pillows on a soft, inviting bed, the room looks out on a panoramic vista of the city skyline. Simply plug your laptop into the in-room hospitality port for access to movies, games, or the Internet, or conduct presentations on the sleek Sony 40 LCD flat screen TV.

Business travelers will appreciate in-room High Speed Internet Access, as well as the oversized writing desk, personal computer outlet and multi-function phone with two IDD phone lines for added ease and convenience. ... [+] MoreThe bathroom features marble countertops, lighted mirrors, spacious bathtub, separate shower and toilet, telephone and a range of pampering Sheraton toiletries

 
 
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Facilities
Facilities at Sheraton Imperial Kuala Lumpur
  • Airport Transfers
  • Bar/Pub/Lounge
  • Beauty Salon/Barber
  • Business Centre
  • Coffee Shop
  • Conference Facilities
  • Fitness Centre
  • Laundry
  • Restaurant
  • Room Services
  • Spa
  • Swimming Pool
  • Car Rental
  • Concierge
  • Foreign Exchange
  • Internet Access
  • Jacuzzi
  • Limousine Service
  • Medical Service
  • Non-smoking Rooms
  • Parking
  • Safety Box
  • Steam/Sauna

The rooms at Sheraton Imperial Kuala Lumpur
  • Air-conditioning
  • Coffee / Tea facilities
  • IDD / Direct Dial Lines
  • Mini bar / Fridge
  • Television
  • Cable / Satellite TV
  • Hair Dryer
  • In-House Movies

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Guest reviews
This Property rating out of 5:
4.5
Other City Center average
3.9

5.0
The htel was excellent, suggest club rooms, Ala and his staff were fantastic and worth the few extra dollars



4.0
Hotel is good value for money. A few details could be improved to make the stay more complete. In my case the room (Club Deluxe Suite) was very clean and with lots of space with private check in/out in club lounge, but welcome message on TV in my room was for a Mr. Joseph Ling (obviously a mix up here). Secondly, another couple were brought up to my room while I was settling into the room, although the reception staff were quick to apologise about this. Also the TV in my room lounge area wouldn't work and took a few hours to sort out. So a few hiccups early on in the stay.

On the plus side the hotel is excellent value for money and it is worth paying for club access or suite rooms for the added benefits. Although the club lounge doesn't live up to the standards of some i've experienced in Singapore, the professionalism of the staff is first rate.

The hotel location, while not ideal for some is very close to the monorail and affords easy access around town.

Overall I would recommend this hotel to friends and colleagues as a comfortable hotel with good facilities, and would certainly consider staying here again.



5.0
Great rooms in an amazing buliding
Restaurant food is great
Service a little slow but freindly and helpful


 
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