The Gardens Hotel & Residences St Giles Luxury Hotel

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The Gardens, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur

4.5

out of 5 from 57 reviews. Read reviews

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The 5-star Gardens Hotel & Residences St Giles Luxury Hotel is the pinnacle of luxurious living, centrally located in the precinct of The Gardens, Mid Valley City which comprises of The Gardens Mall; an up shopping haven featuring key tenants in the like of Robinsons, Isetan, Premier Golden Screen Cineplex plus over 200 premium branded boutiques which debut on September 26, 2007 and premium offices of The Gardens North & South Towers.

What we loved:
- Direct access to two shopping malls - Gardens Mall and Mid Valley Megamall
- Reasonably priced serviced apartments with full kitchen amenities
- Hotel facilities include an outdoor swimming pool, well-equipped gym, ballroom, nine function roo ... [+] Morems and a business centre
- Sage: award-winning fine-dining restaurant offering contemporary fusion food
- Pillow menu in each hotel room, plus striking, open-plan layouts make each room a haven

What you should know:
- Wired broadband in rooms
- Nearest train station is KTM Komuter Midvalley - only a five-minute walk away from the hotel
- Daily laundry and pressing service of three pieces per room

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Facilities

Facilities at The Gardens Hotel & Residences St Giles Luxury Hotel

River View Rooms
Tour Desk
Fitness Centre
Laundry
Bar/Pub/Lounge
Business Centre
Club/Executive Floor
Room Services
Non-smoking Rooms
Airport
Public Transportation

The Rooms at The Gardens Hotel & Residences St Giles Luxury Hotel

Air-conditioning
Television
Security Keycard
Telephone Voicemail
Coffee / Tea facilities
IDD / Direct Dial Lines
Ironing Facilities
Safe Deposit Box

Photos

Guest reviews

This Property rating out of 5:

4.5

Mid Valley average

3.9

Herman L. From : Malaysia Stayed December 2012

4.5

good location with great shopping malls nearby,rooms are still very new,we enjoyed to stay in,but the noisy night club sounds disturbed our sleep.Poor service, when i asked for replacing a leaking electric boiler it takes almost 45 minutes with reminders.

JazzyJas From : Singapore Stayed September 2012

4.0

We had the 2 bedroom suite with 5 of us. 2 each per room and 1 in a rollaway bed in the living room. The temperature in the living room felt like the heater was on all day through, even though it was on 20deg Celsius. Also, hotel made a very big deal about key cards - each one will be charged RM30 if it wasn't returned... Something I wouldn't expect of a 4-star hotel. Service should be improved - even the duty manager didn't pick up the phone until after at least 6 rings, and on occasion, of us calling back again

Anonymous From : United Kingdom Stayed September 2012

3.5

We stayed at the hotel for 4 nights from 20-24 Aug 12, and again for 5 nights from 27 Aug to 1 Sep. Our flight home was at 2am on Sun 2 Sep and so we asked if we could store our suitcases at the hotel from 10am to 8pm on Sat 1Sep. We were told we would have to pay for a half day - RM194 just to store our suitcases!! We had no option but to do this. However, on Sat pm we saw a guest removing his suitcases from a storeroom adjacent to the check-in desk! I feel we were ripped off!!

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Australia	:	+61 2 8016 4290
Hong Kong (toll free)	:	800 96 8220
Japan (toll free)	:	0034 800 401091
Malaysia	:	+60 3 2302 7555
Singapore (toll free)	:	800 6611 176
Thailand	:	+66 2 694 5770
UK	:	+44 207 539 0769
USA (toll free)	:	1 855 444 5885