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out of 5 from 198 reviews. Read reviews
The Royal Bintang Kuala Lumpur formerly Novotel Century Hotel is perfectly located in the heart of Kuala Lumpurs Golden Triangle, The hotel has the main city shopping complexes such as Bukit Bintang Plaza and Lot 10. Our hotel is the ideal location for business and pleasure travelers. The historic city of Melaka is 2 hours away by car, Singapore is only 4 hours away and one hour from Kuala Lumpur International Airport (Sepang). Discerning travelers will appreciate the many touches that have gone into our hotel to make it a haven of comfort and luxury, according guests a most friendly welcome in the time-honored tradition of Century hotels around the world.
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Facilities
Facilities at The Royale Bintang Hotel
- City Centre
- Restaurant
- Conference Facilities
- Fitness Centre
- Laundry
- Babysitting
- Banquet Facilities
- Bar/Pub/Lounge
- Business Centre
- Club/Executive Floor
- Facilities for Disabled
- Non-smoking Rooms
- Internet Access
- Children Pool
- Coffee Shop
- Swimming Pool
- Tourist Site
- Shopping Arcade
- Public Transportation
- National Convention
- Financial Area
- WiFi Internet
- Concierge
- Massage
- Parking
- Safety Box
- Limousine Service
- Jacuzzi
- Security Cameras
- Souvenir Shop
- Cable / Satellite TV
- Club/Executive Lounge
- Luggage Storage
- City View Rooms
- Rooms for Disabled
- 24 hours Room Services
- Central Business District
The rooms at The Royale Bintang Hotel
- Air-conditioning
- Mini bar / Fridge
- Television
- Telephone Voicemail
- Coffee / Tea facilities
- IDD / Direct Dial Lines
- Ironing Facilities
- Wi Fi Internet Access
- Hair Dryer
- Baby Cot
- Telephone
- Cable / Satellite TV
- Safe Deposit Box
- Non-smoking Rooms
- Smoking Rooms
- Carpet Floor
- Outdoor Jacuzzi
Photos
Guest reviews
Bukit Bintang average
3.6
I would not go back to this hotel, apart from the location, I have some other experiences of the meaning "deluxe" room. The hotel itself needs renovation works, e.g. the air conditioner can not be adjusted individual, the carpets look dirty, the ashtray was not cleaned
Do not! I repeat do not book this hotel on line
I waited over two hours in the lobby with about 100 other patrons
Even though I had a confirmation from this site for my room availability
When I finally made it to the reception desk they had no rooms for me or the other 100
Guest still waiting.
Also, while waiting I experienced people with rooms having problems
With room keys not working, rooms given two multiple people
And an antiquated check in system that compounded the overbooking proble
The only bright side to all of this is that the receptionists at the desk gave me a better room at their sister hotel and they had the uncanny ability to keep there composure while withstanding massive
amounts of verbal abuse due to their hotels criminal practice of overbooking
rooms
I waited over two hours in the lobby with about 100 other patrons
Even though I had a confirmation from this site for my room availability
When I finally made it to the reception desk they had no rooms for me or the other 100
Guest still waiting.
Also, while waiting I experienced people with rooms having problems
With room keys not working, rooms given two multiple people
And an antiquated check in system that compounded the overbooking proble
The only bright side to all of this is that the receptionists at the desk gave me a better room at their sister hotel and they had the uncanny ability to keep there composure while withstanding massive
amounts of verbal abuse due to their hotels criminal practice of overbooking
rooms
Hotel location good for entertainment, shopping..Hotel condition is poor and only good photo looking from website, smelly carpet, bad service.. poor aircond condition, dirty window mirror.. not recommended and not value for money..
Hotel condition
Cleanliness
Facilities
Location
Value for money
Rooms
Service
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