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Hotel Istana Kuala Lumpur City Center

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4.0
out of 5 from 106 reviews. Read reviews

Experience the world-class service and facilities that blends with warm Malaysian Hospitality at Hotel Istana. An established five star hotel with 505 tastefully decorated rooms nestled in the heart of Kuala Lumpur City Centre. Excellent location, 5 minutes to Pavillion Shopping Mall and Bukit Bintang and walking distance Petronas Twin Tower and the KL Tower. Transportation is very convenient with KL Monorail Station in front of the Hotel. The Hotel also boast Magnificent banquet and convention facilities, with the Grand Mahkota Ballroom and 13 other smaller executive meeting rooms. Our facilities also feature the high-speed broadband internet access in the rooms and WiFi Zones at public areas, the Club Lounge, fitness centre, swimming pool and shopping arcade.

 
 
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Facilities
Facilities at Hotel Istana Kuala Lumpur City Center
  • Restaurant
  • Tour Desk
  • Conference Facilities
  • Fitness Centre
  • Tennis Court
  • Laundry
  • Babysitting
  • Banquet Facilities
  • Bar/Pub/Lounge
  • Business Centre
  • Club/Executive Floor
  • Doctor on Site
  • Room Services
  • Non-smoking Rooms
  • Shopping
  • Coffee Shop
  • Swimming Pool
  • Shopping Arcade
  • Squash Court
  • Medical Service

The rooms at Hotel Istana Kuala Lumpur City Center
  • Air-conditioning
  • Mini bar / Fridge
  • Television
  • Security Keycard
  • Telephone Voicemail
  • Coffee / Tea facilities
  • IDD / Direct Dial Lines
  • Personal Fax
  • Ironing Facilities
  • Hair Dryer
  • In-House Movies
  • Safe Deposit Box

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Guest reviews
This Property rating out of 5:
4.0
Bukit Bintang average
3.6

4.5
The staff were very helpful. Normal check-in time is 2 p.m. but they allowed me to check-in earlier at 11 a.m. The staff never fail to greet you whenever you get to be near them.



3.5
Grand hotel lobby but first room shown smelled strongly of mildew. Was given different room with no hassle. Nice view of Petrona Towers, buffet good but Western choices not stellar. We expected more for the money, but did get 2 nights restful sleep in clean, quiet room.



4.0
The location was good, the staff very helpful but Free WiFi would make this hotel my "top choice" for KL.


 
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