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out of 5 from 2 reviews. Read reviews
Ideally Located in Cengkareng area of West Jakarta within the integrated complex of Mutiara Taman Palem City Resort, the hotel and conference center is just 25 minutes away from Sudirman & Kuningan business district and 15 minutes from the Soekarno Hatta International Airport. The hotel is within easy walking distance to the Palem Shopping Mall. An imaginative new 3 star hotel concept equipped with grand ballroom that can accommodate up to 1100 persons while 7 meeting rooms can accommodate meeting & conference in various size. The Aston Cengkareng City Hotel & Conference Center redifines the minimalist business hotel with elegant style offering soothing colors, cool city ambience and our award winning service standard. *No baby cots availabl ... [+] Moree*
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Facilities
Facilities at Aston Cengkareng City Hotel & Conference Center
- 24 hour front desk
- Airport shuttle
- Arrival / Departure lounge
- Bar / Lounge
- Concierge
- Conference/Meeting facilities
- Dry cleaning / laundry service
- Gay friendly
- Interconnecting rooms
- Lift/Elevator
- Luggage storage
- Non-smoking floors
- On-site parking
- On-site undercover parking
- Porter/Bell service
- Restaurant/s
- Room service - 24hr
- Street parking
- Wheelchair accessible
- Wifi access
Guest reviews
Airport average
3.5
very rude staff. they were supposed to send a shuttle bus to pick me up from the airport. Never arrived. Waited for an hour and then took a cab. Rooms have been renovated but the general impression of the hotel is old and filthy and it is very far from the airport although they market it as an airport hotel
The hotel itself was fantastic - very good value for the money.
But included in the price was 2 way airport transfer. First I had to wait for more than 1 hour to get picked up - and they only showed up after I had called them several times. First they claimed the driver had lost his way in the airport and later they claimed I was not standing where I was supposed to.
I only got the return trip to the airport after I had been arguing with the reception for quite some time.
So I can for sure recommend the hotel - the rooms are very nice and the staff even though a little inexperienced are very friendly and trying to be helpful. But be careful if you book airport transfer. I would not trust this part another time.
But included in the price was 2 way airport transfer. First I had to wait for more than 1 hour to get picked up - and they only showed up after I had called them several times. First they claimed the driver had lost his way in the airport and later they claimed I was not standing where I was supposed to.
I only got the return trip to the airport after I had been arguing with the reception for quite some time.
So I can for sure recommend the hotel - the rooms are very nice and the staff even though a little inexperienced are very friendly and trying to be helpful. But be careful if you book airport transfer. I would not trust this part another time.
Hotel condition
Cleanliness
Facilities
Location
Value for money
Rooms
Service
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