Check in was challenging, they show 2 reservations under my name. I showed them my expedia print out and they were still confused. Maybe that is why I...See all 28 Hotels.com verified guest reviews
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The hotel has well-trained staff, professional, effective and welcoming. Close to major universities in Beijing.See all 44 Hotels.com verified guest reviews
Surrounded by landscaped gardens, this Beijing hotel is located in the city's thriving financial district. From its west city location, guests can quickly access the nearby Beijing Exhibitions Hall Beijing Capital Airport is 21.7 miles (35 kilometers) away.
The Shangri-La Beijing offers its guests breathtaking views of the ancient capital and the hills beyond. The hotel features four restaurants, including AZUR, and 2 bars/lounges. A daily buffet breakfast (surcharge) is available. The hotel offers convenient 24-hour room service. Coffee is available in the lobby. A fully equipped fitness facility with a sauna, indoor pool, and massage services is onsite. Guests may rent bicycles at the hotel. Business amenities at the hotel include a well-equipped conference center with business services. The hotel offers free self-parking, train station pickup (surcharge applies), and express check-in. Babysitting or childcare is available. This property is smoke-free.
All 670 guestrooms offer contemporary Chinese decor with mood lighting from wall spotlights and recessed ceiling lights. The rooms, with city or garden views, offer modern amenities including LCD televisions with satellite service and complimentary wireless high-speed Internet access. Bathrooms feature sandstone walls, marble vanities, telephones, bathrobes, makeup/shaving mirrors, bathroom scales, and complimentary designer toiletries.
We stayed at the Somerset in Beijing for four nights and I didn't want to leave! The staff is friendly and helpful and the location is great. The apar...See all 86 Hotels.com verified guest reviews
Fully adequate, The only minus was that it would have been useful to have the breakfast included in the quoted price.See all 87 Hotels.com verified guest reviews
One of the best hotels in Beijing. Great staff, beautiful modern rooms, lovely pool & fitness and first-class restaurant. But skip the spa massage bec...See all 60 Hotels.com verified guest reviews
The hotel was about a five-minute walk from the subway, which was great. The lobby was nice and we had wifi access in the lobby. The staff was helpful...See all 29 Hotels.com verified guest reviews
The staff is very accommodating but do not have very good english. This is not a leisure hotel it is more of a business hotel. no sight seeing tours.See all 92 Hotels.com verified guest reviews
Must have been a great hotel when new, but now to rooms were a little shabby and tired and smelled of smoke. In fact the whole hotel smelled of smoke ...See all 9 Hotels.com verified guest reviews
When ordered food I had to go downstairs or have someone coming upstairs to know exactly what I was ordering. Very frustrated, because even doing that...See all 7 Hotels.com verified guest reviews
This hotel was decent, but there are better options in Beijing. The rooms are clean and the hotel is decently run. However, the location is a cab ride...See all 12 Hotels.com verified guest reviews