Cambodian Resort

This hotel is already showing it's age, but it's not very old! It's located on a dusty backstreet strewn with rubbish, and the pool area is hemmed in by other buildings. The pool itself is rather murky. There are problems with the water supply - we stayed for one night, and the water ran out in the evening and in the morning, and was being topped up from a water tanker.
We were originally charged $73 for our room, but after complaining, we were given 50% back. $35 is a much more reasonable price to pay at this place - but only if the water is working!
Our room was dirty. The shower was mouldy, there were stains on the walls and on the fabric headboard of the bed, while the mattress is simply resting on a concrete block. The desk had dust and a large coffee stain trapped under the surface glass.
The staff were very pleasant and helpful, but unable to deal with problems - perhaps because they simply don't have the power to do so? The Cambodian General manager arranged to see us in Reception 10 minutes after we showed her the problems with our room, but when we reached Reception we were told that she had gone to the bank! An "associate" of the owner (who we think was actually the Dutch owner himself) arranged our 50% refund.
Serendipity beach itself is not a pleasant place - the beach is lined with shacks, and is very crowded. We were glad to be just passing through for the night.

A very nice hotel, rooms are big and the staff are very nice. Close to the beach and plenty of restaurants/bars around the place. Didn't have very many vegetarian options at the hotel's restaurant, but at restaurants close by had plenty of options for vegetarians. The pool was nice, overall a pleasant stay.

A fairly basic but clean hotel with nice staff but a bit far from unclean beach, would not return to this hotel or location